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Getting/Using a Library Card
Updating Library Card
All La Crosse Public Library and WRLSWEB cards are updated yearly. Updates may be done in person or over the phone.
Loan Periods & Fines
Getting a Library Card
Getting a La Crosse Public Library card is easy and free! Applications are available at any La Crosse Public Library location.
Additional requirements are as follows:
An adult must complete and sign an application and present:
- A current valid ID with photo, name, and current address (driver’s license, Wisconsin state ID, etc.)
- An ID with photo and name and another piece of current identification which must include name and current address. Accepted forms of address are: personal check; current telephone, gas, electric or cable bill; or lease agreement. (Post office box numbers and general delivery are not accepted.)
A youth, age 15 or younger, must present a completed and signed application that includes the signature of a parent, stepparent, foster parent, or legal guardian. The guardian must also present identification as described above, and must be willing to accept full responsibility for fines and charges on that child’s card.
Anyone without a fixed address may use a letter certifying their local residency from the social service agency where he or she receives mail.
Organizations providing facilities and regular care for residents may apply for a caregiver/educator card. Stop by the La Crosse Public Library to pick up a caregiver/educator application.
|Wisconsin taxpayer, nonresident||Current valid ID with photo, name, and address; current Wisconsin property tax bill with their name(s) on the title||Free|
|Nonresident||Current valid ID with photo, name, and address||$10/Month
$35/Year (Student Rate)
Free/Computer Only Card
Picking up Holds
To ensure your safety and privacy, we encourage you to always present your library card when picking up materials. If you find yourself in the library without your card, you may still be able to get your materials.
- To pick up a hold item in your name, you must provide your library card or photo ID so that we can verify your identity.
- To pick up hold items placed in someone else's name, you must present that person's library card.
- To pick up items for a minor who is under the age of 16, you must do one of the following:
- Present that person's card. If the minor does not have their card and is with an adult, we will verify the identity of adult with an ID and verify the minor's identity with a series of questions.
- If an adult wishes to pick up a minor's hold, and does not have the minor's card, we will verify the identity of the adult and ask the adult to answer a series of questions that confirm the identity of the minor.
- If a minor wishes to pick up their hold without a card, they must be able to completely and correctly answer a series of questions to confirm their identity.
Replacing Your Library Card
If a library card is lost or stolen, please report it to any library location immediately. A library cardholder is responsible for all materials, fines and fees charges against his or her library card until its loss is reported to the La Crosse Public Library. A current valid ID with name is required to be issued a new library card.
Seasonal Residents, Visiting Professionals, People in Transition. For individuals who cannot provide proof of current address or property ownership within the state of Wisconsin, the library offers a short-term card with limited privileges. A short-term card is issued for three months and limits the number of items to be checked out to five. This card allows access to the Internet. Some form of identification is required, such as an out-of-state driver's license, a Social Security card, or a letter of support from a supporting agency.
Special note: due to cost and licensing issues, certain online resources may not be available to non-residents of the City of La Crosse.
Your WRLSWEB Library Responsibilities
- Any library materials checked out on a card are the sole responsibility of that cardholder.
- Users will promptly return all borrowed items by the due date or pay overdue charges.
- Users will pay any replacement costs assessed for lost, unreturned, or damaged items.
- Users will not lend their library card to others.
- Users will promptly report any change in contact information.
- Users will promptly report a lost or stolen card.
- Users will obey the rules of behavior when visiting the library.
- If signing a library card application for a juvenile, the users accepts responsibility for fines and charges on the child’s card and acknowledge that it is the guardian’s responsibility, not the library’s, to monitor and approve the child’s choice of materials and/or other information resources.
- Failure to act responsibly may result in the suspension of library borrowing and use privileges, and that failure to pay library fines or return materials may result in local and state criminal penalties.
- WRLSWEB library card holders agree to comply with the policies of each member library with which they do business.