Strategic Plan

La Crosse Public Library Strategic Plan 

View the full strategic plan (PDF)

Our strategic plan was developed through a process of citizen participation involving representatives from the board, staff, city executive and political leadership, as well as members of the business, neighborhood, cultural, not-for-profit, and education communities. Our Board of Directors voted to approve a final version of this strategic plan on October 13, 2016, to go into effect immediately. 

Our Mission
Our mission is to help the La Crosse community evolve, adapt, and thrive.

Our Vision
We envision the La Crosse Public Library as the knowledge creation center of a vibrant community, offering experience-rich spaces developed by and for our citizens and visitors.

Call for Action
Get involved! We ask members of the community to take an active role in helping us achieve the goals of our strategic plan. How can the library better serve you and your organization? Is there a program you'd like to see that helps serve our community? Let us know!


Strategic Goals

  1. Collection Building, Services Innovation, and Services Delivery: Become the collections, talents, and idea innovation center of La Crosse and the surrounding region so that all patrons discover more than what they were seeking.

  2. Creative Sourcing and Partnerships: Grow the library through partnerships with community, business, and government organizations that are seeking to more effectively deal with the challenges they face.

  3. Community Access: Co-locate with or be embedded in new and existing community partners to offer a one-stop shop experience that generates greater traffic for all of the partners and/or enables convenient access to services for citizens and visitors. 

  4. Marketing, Promotion, and Advocacy: Become widely known and highly regarded for our programs, partnerships, and events, which serve as a creative catalyst for community and personal growth. 

  5. Leadership, Staffing, and Professional Development: Create a culture of change and proactive, collaborative leadership via professional and personal development and the recruitment of top talent. 

  6. Resources, Buildings, Technology, and Systems: Adapt or re-invent our systems, technologies and buildings to serve the changing needs of our citizens.

  7. Governance, Funding, and Managing Change: Regularly review the progress of the library to ensure that the quality and efficiency of delivery of programs, collections, and services to our citizens and visitors is the best that can be achieved.