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In addition to the in-person services we’ve been offering the past ten months, we are happy to now offer “Grab and Go” services for our patrons, effective 02/15/21.  We can now accommodate short in-person visits for intentional browsing of materials and unscheduled  computer use.  We have limited occupancy based on community health metrics and guidelines. If the library meets its capacity limit, you may be asked to wait outside until other patrons have departed.  All visitors are required to wear face coverings. Stay home if you are exhibiting symptoms.

 Link to Youtube video: https://youtu.be/AmZf89Q0O_Q

 Grab and Go Services are currently available at our Main Street facility and include: 

  • Intentional browsing for those materials that can be checked out. You will be able to peruse the shelves on both floors for items. However, all seating has been removed or reserved for computer use.  Please maintain social distancing while in the library.
  • Self-pick up of holds.  Stop in and get your holds from the hold shelf as you did before. Then, check them out at the self-checks or from the circulation desk.
  • Returns.  Please continue to use the dropbox outside the south (parking lot) entrance. No inside returns, please. Returned materials will remain in quarantine for at least 48 hours.
  • Computer use.  You no longer need to make an appointment to use the library computers.  Our public computers are spaced apart in accordance with guidelines from the Department of Public Instruction and the Department of Health. Patrons will be limited to two hours on the computers with extensions of up to an hour by staff (based on availability).
  • Printing/Copying/Scanning Services available on both floors.
  • The North (Main St) doors will remain closed.  Please use the South (parking lot) entrance. 
  • Youth Services is offering book bundles and regular youth reference and readers advisory services at their service desk or via phone or email.  Call 608.789.7128 or email yservicesstaff@lacrosselibrary.org.
  • The Archives and Local History department will continue to accept reference services requests via phone, email, or mail.  Appointments can now be scheduled to use archival collections and reading room materials.  Only one visitor can use the reading room at a time. Call 608.789.7136 or email archives@lacrosselibrary.org
  • Adult Services will continue to accept reference services requests via phone, email, chat or mail.  One-on-One appointments can be scheduled by calling 608.789.7122 or by emailing refdesk@lacrosselibrary.org.

 
Unfortunately we cannot offer the use of meeting rooms, children’s play and seating areas at this time.

 FAQ

What will I have access to? 

  • Patrons will be able to access the circulating collections on both floors as well as the library computers. 
     

How will this be different from library visits in the past? 

  • These visits will feel similar to going to the grocery store at this time.  Done with a clear purpose and for a short duration. Come in to pick your holds, use the computer or do some intentional browsing.  
     

What can I expect when I arrive at the library? 

  • Please self-screen for COVID symptoms and follow the guidelines established by the Coulee COVID-19 Collaborative for La Crosse County
  • All visitors five years of age or older and staff are required to wear a face covering at all times inside the library. If you are unable to do so, we can offer curbside delivery with advanced notice.  To request materials, call 608.789.7167. 
     

What is the library doing to sanitize and provide physical distancing? 

  • We have limited occupancy based on community health metrics and social distancing guidelines.
  • The public computers are spaced apart to facilitate this.
  • All City of La Crosse buildings require all staff and visitors to wear face masks that cover both the nose and mouth at all times while in the building.
  • Daily cleaning with additional cleaning of high contact areas to be done by staff periodically. 
     

What should I bring with me? 

  • Your library card and your own face covering.
  •  If you don’t have a library card, you can request one at the Circulation Desk. 
     

Can I use the restrooms when I visit? 

  • Yes, the public restrooms on both floors will be open. Single occupancy please. 
     

Can I bring my own laptop/device and use the library’s WiFi? 

  • You can bring those in to facilitate printing or for use at any designated computer station. Due to current occupancy limitations, if you bring in your own laptop/device, we ask that you keep your library visit to 2 hours or less, in accordance with time limitations for users of library computers.
  • WiFi is available outside the building from 5:00 AM to 11:00 PM seven days a week at any of the three La Crosse Public Library locations. No password needed, just accept terms and conditions.
     

How does the library determine service levels? 

  • The library determines when and how to roll back services based on health and safety recommendations from the following sources and indicators: 
    • La Crosse County Health Department
    •  Coulee COVID Collaborative
    •  Wisconsin Department of Health Services
    •  Current public service levels in municipal and/or county buildings
    •  Current in-person precautions used by area school districts
    •  Executive Orders from the Wisconsin Governor
    • Wisconsin Department of Public Instruction
    • Centers for Disease Control
       

 We must also ensure we have adequate staff available to safely offer our services, monitoring required quarantines and positive COVID cases among our employees

 *Plan approved by the La Crosse Public Library Board of Trustees February 9, 2021