AARP Foundation Tax-Aide offers free tax preparation of basic Federal and State returns with a focus on low to middle income taxpayers 60 and older

Determine Your Eligibility

• You and your spouse are US citizens or have an ITIN
• You and your spouse lived in Wisconsin for the entire year of 2022
• If you or your spouse had jobs, earned income was from Wisconsin only
• You did not get married or divorced in 2022
• You have valid Social Security Cards for all taxpayers and dependents
• You have valid Photo IDs for all taxpayers
• If you are married, taxes are filed jointly and both spouses need to be at the appointment
• Only 2022 Taxes will be prepared

If you have questions about your eligibility, email lacrossetaxaide@gmail.com or call (608) 501-1513.

New for 2023

• Taxes will be prepared in one appointment, which may take up to 3 hours
• If you are self-employed and deduct business mileage, you need to document business mileage from 1/1/2022-6/30/2022 separately from business mileage from 7/1/2022-12/31/2022 due to different rates that can be deducted
   

Scheduling an Appointment 
NOTE: All February Tax-Aide appointments have been filled. Appointments for March will be available beginning Sunday January 29. 

• Online scheduling is now available 
• If you cannot schedule online, call (608) 501-1513 to schedule an appointment
  • A volunteer will call you back Monday through Friday during business hours 
• An appointment is required, drop ins will not be accepted
• Appointments will be available from 8:30 a.m. to 3:30 p.m. from February 8 - April 6 at the La Crosse Hogan Administrative Center, 807 East Ave South
• If you need to cancel an appointment
  
  • Use the link from your confirmation email
  • If you did not receive a confirmation email, call (608) 501-1513 or email lacrossetaxaide@gmail.com and leave your name, date, and time of the appointment
  • We will not contact you to confirm your cancellation
• If you need to reschedule an appointment
  
  • Use the link from your confirmation email
  • If you did not receive a confirmation email, call (608) 501-1513 or email lacrossetaxaide@gmail.com and leave your name, date, and time of the appointment
  • We will contact you Monday through Friday during business hours to reschedule 
     

Before Your Appointment - Pick Up and Complete an Intake Packet

• These are available at any La Crosse Public Library
• This packet includes an Overview as well as Intake Documents
• Fill Out These Intake Forms as Thoroughly as Possible

Bring These Important Documents to Your Appointment

• Completed Intake Forms
• Social Security Cards or Social Security form SSA-1099 (which includes the full social Security number) for all Taxpayers and Dependents
• Government issued Photo ID for all Taxpayers such as a driver’s license, Passport, WI Identification card, University/College photo ID
• If you want your refund to be direct deposited, proof of your bank account routing and account numbers, such as a blank check or bank statement
• 2021 Tax Returns
• All income statements including SSI, Social Security Form SSA-1099, 1099 R’s, W-2’s, Interest and Dividend statements, Brokerage Statements, etc.
• Student Loan Interest Statement
• College Tuition Form 1098-T
• Information about child or dependent care expenses
• Signed Rent Certificate or Property Tax statement if you are applying for Homestead Credit
• Disability statement if you are applying for the Homestead Credit, are under 62 years old, and have no earned income
• Form 1095-A if your Health Insurance is from the Healthcare.gov Marketplace
• All other tax documents you receive from the IRS

La Crosse Hogan Administrative Center Gymnasium (807 East Ave S)

• Enter the Main doors on the West side of the building, near the handicapped parking
• The door is opened, please do NOT ring the doorbell
   

COVID Protocols

• Currently masks for Taxpayers and Volunteers are not mandatory but are recommended
• If the CDC reports significantly increased COVID cases in La Crosse County, COVID protocols may change
• Call (608) 492-0113 to hear updated information regarding COVID protocols

Do NOT call the La Crosse Public Library or Hogan Administrative Center with questions about Tax-Aide

To hear updated information about AARP Foundation Tax-Aide, call (608) 492-0113

If you need help scheduling or need to talk to a volunteer, call (608) 501-1513

This Tax-Aide site is made possible thanks to the dedicated volunteers of AARP Foundation, the staff of the Hogan Administrative Center, the staff of the La Crosse Public Library, and the staff and volunteers of RSVP